Principal, Trust&Safety(Fraud and Abuse Monitoring)

Who you are

You have over 10 years of experience in risk management and fraud prevention, ideally in operations, compliance, auditing, or consulting. Your background includes developing risk control frameworks and ensuring compliance with relevant laws and regulations. You are adept at collaborating with various teams, including Compliance, Legal, Operations, Product, and Engineering, to address fraud and abuse scenarios effectively. You stay updated on regulatory environments, industry trends, and best practices, and you can communicate solution-based recommendations to stakeholders. Your analytical skills allow you to review data anomalies and proactively identify emerging threats, ensuring that the business can respond swiftly to potential risks. You are committed to maintaining high standards of integrity and safety within the marketplace, and you understand the importance of protecting both the business and its customers.

What you'll do

In this role, you will supervise and monitor risk management activities, ensuring that the business adheres to relevant laws, regulations, and internal policies. You will establish and implement policies, standards, and procedures for risk management, conducting risk assessments to identify potential vulnerabilities. Collaborating with partner teams, you will work to resolve fraud and abuse scenarios, leveraging your expertise to develop effective strategies. You will keep abreast of the latest developments in the regulatory landscape and industry standards, providing informed recommendations to stakeholders. Your role will also involve analyzing data to identify issues' scale and prioritizing recommendations for improvement. You will ensure compliance with internal standards and identify necessary enhancements to operational processes. Your proactive approach will help safeguard Coupang's marketplace and enhance the overall customer experience.

What we offer

Coupang offers a dynamic work environment where you can contribute to the future of commerce. You will have the opportunity to work with a talented team dedicated to innovation and customer satisfaction. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in making a significant impact in the e-commerce industry and help us continue to build trust with our customers.