Technical Program Manager, Payments

Who you are

You have a strong background in technical program management, ideally with experience in the payments sector. You understand the intricacies of incident management and have a proven track record of enhancing system reliability and observability. Your communication skills are top-notch, allowing you to convey complex technical concepts to diverse teams effectively. You thrive in collaborative environments and enjoy working with cross-functional teams to drive projects forward. You are detail-oriented and can define technical roadmaps that align with business objectives. You are passionate about e-commerce and understand the challenges and opportunities in the online marketplace space.

Desirable

Experience in live shopping platforms or similar e-commerce environments would be a plus. Familiarity with agile methodologies and tools like Jira or Asana can help you navigate project management more effectively. A background in engineering or a technical field will enable you to engage deeply with engineering teams and understand their challenges.

What you'll do

In this role, you will lead the engineering roadmap and strategy for Whatnot's payments initiatives. You will work closely with various engineering teams to define requirements and ensure that projects are executed at lightning speed. Your role will involve driving critical functional initiatives that enhance the overall stability of the platform. You will be responsible for communicating progress and insights to key stakeholders, ensuring alignment across teams. You will also play a key role in incident management, helping to establish best practices for on-call capabilities and reliability. Your contributions will directly impact the user experience on Whatnot's platform, making it more reliable and efficient for buyers and sellers alike.

What we offer

Whatnot offers a dynamic work environment where innovation is encouraged. You will be part of a rapidly growing team that is redefining e-commerce. We provide opportunities for professional growth and development, allowing you to expand your skills and advance your career. Our culture is built on collaboration and respect, and we believe that diverse perspectives lead to better outcomes. We offer competitive compensation and benefits, along with the flexibility to work in a hybrid model that suits your lifestyle. Join us as we build the future of online marketplaces together.