Channel Team Lead - AMZL , Last Mile - Operations

Who you are

You have strong leadership capabilities and people management skills, with the ability to work effectively under pressure. Your communication skills enable you to articulate objectives clearly to your team and stakeholders, ensuring everyone is aligned towards achieving the goals of the Delivery Station. You possess excellent listening skills, allowing you to gain input and commitment from all involved in the delivery process, which is crucial for delivering the best results for customers.

You are driven by a desire to continuously improve processes and performance. You understand the importance of data analysis in identifying performance bottlenecks and are committed to implementing improvements that enhance quality standards and reduce waste. Your experience in managing teams in a fast-paced environment equips you with the skills necessary to motivate and develop associates, fostering a performance-driven culture.

What you'll do

As the Channel Team Lead, you will be responsible for defining, building, and executing the delivery process from the delivery station to the customer address. You will engage closely with the delivery team, ensuring that associates are motivated and performing at their best. Your role will involve supporting the Delivery Station site lead in performance management and driving the operational plan. You will initiate improvements to enhance quality standards and eliminate unnecessary work, ensuring that the delivery process is efficient and effective.

You will analyze data reports to identify performance bottlenecks and implement strategies to improve overall performance. Your leadership will be key in developing a highly motivated team that is focused on achieving operational excellence. You will work collaboratively with various stakeholders to ensure that the delivery process meets customer expectations and aligns with Amazon's commitment to being the most customer-centric company on earth.

What we offer

At Amazon, you will be part of a team that is dedicated to delivering exceptional service to customers. We offer a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to make a significant impact on the delivery process and contribute to the success of the organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.