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Meta (Facebook) • Dublin, Ireland
Meta is hiring a Quality Measurement Specialist to enhance product health and user experience through content review and policy enforcement. This role requires strong analytical and collaboration skills to influence policy development.
You have a strong analytical mindset and problem-solving skills, which enable you to review various types of content effectively according to advertiser policies and community standards. Your ability to collaborate with cross-functional teams is essential, as you will work closely with Global Operations and other departments at Meta to influence the development of policies and protocols. You embrace ambiguity and demonstrate a growth mindset, allowing you to adapt to new challenges and work independently. Excellent communication skills are crucial, as you will advocate for the Meta community and ensure the best possible experience for users and business partners.
Experience in quality measurement or content moderation is a plus, as it will help you understand the nuances of policy enforcement and AI oversight. Familiarity with customer-focused solutions and operational performance metrics will also be beneficial in this role.
As a Quality Measurement Specialist, you will be responsible for reviewing content to ensure compliance with Meta's advertiser policies and community standards. Your work will be critical in delivering accurate measurement and insights on policy enforcement, directly impacting the experience of Meta’s global network of users. You will collaborate with various teams to develop scalable solutions that enhance product health and user experience. Your role will involve advocating for the Meta community, ensuring that processes are accurate, effective, and efficient. You will also contribute to the development of training materials and protocols that support the operational performance of the vendor workforce.
Meta provides a collaborative and dynamic work environment where you can grow professionally. You will have the opportunity to work with a passionate team dedicated to solving user issues and influencing policy development. The role offers professional growth and development opportunities, allowing you to expand your skills and impact within the organization. You will be part of a team that values accountability and strives for outstanding operational performance, ensuring that Meta's platforms remain safe and trustworthy for all users.
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