Empowering fleets with intelligent telematics solutions
Geotab, headquartered in Oakville, ON, is a leader in fleet telematics, offering advanced tracking and management solutions for businesses of all sizes. With over 40,000 customers, including many Fortune 500 companies, Geotab's platform provides actionable insights from real-time and historical trip...
Geotab offers competitive medical and health benefits, a hybrid work model, and flexible work schedules. Employees receive a financial bonus for new p...
Geotab fosters a culture of innovation and sustainability, focusing on open platform solutions that empower businesses to optimize their fleet managem...
Geotab • Remote - UK
Geotab is seeking a Lead Service Designer to enhance user experiences in connected transportation. You'll collaborate with diverse teams to innovate and improve service design. This role requires a strong background in service design principles and methodologies.
You have a proven track record in service design, with experience leading projects that enhance user experiences. You understand the importance of user-centered design and can translate complex requirements into intuitive solutions. Your ability to collaborate with cross-functional teams ensures that you can drive projects from concept to execution. You are passionate about leveraging data and analytics to inform design decisions and improve service delivery. You thrive in a fast-paced environment and are adaptable to changing priorities. You are committed to fostering an inclusive culture and value diverse perspectives in your work.
As the Lead Service Designer at Geotab, you will be responsible for shaping the service design strategy and ensuring that user needs are at the forefront of our initiatives. You will lead workshops and design sprints to gather insights and co-create solutions with stakeholders. Your role will involve mapping user journeys and identifying pain points to enhance the overall customer experience. You will collaborate closely with product managers, engineers, and other designers to ensure that service design principles are integrated into product development. You will also mentor junior designers, providing guidance and support to help them grow in their roles. Your contributions will directly impact how Geotab delivers value to its customers and enhances the safety and sustainability of communities.
Geotab offers a dynamic work environment where innovation is encouraged. You will have the opportunity to work with cutting-edge technology in the IoT space and contribute to meaningful projects that make a difference. We provide competitive compensation and benefits, along with opportunities for professional development. Our inclusive culture values diversity and fosters collaboration, ensuring that every team member can reach their full potential. Join us and be part of a team that is dedicated to transforming the future of connected transportation.
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