At Amazon we treat every single day like its day one. And we never sit still while we do it.
Are you up for crafting solutions and solving tomorrow’s problems today?
Then we have the opportunity for you!
We’re seeking a Delivery Station Manager to join our Amazon Logistics team in Recife - PE. You’ll operate out of one of our dynamic Delivery Stations: they are at the heart of Amazon’s rapidly growing Operations and Logistics network: they’re where we sort and process our parcels.
As a Delivery Station Manager, you’ll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don’t shy away from rolling up your sleeves and getting involved whenever necessary.
You’ll be directly responsible for developing a team of Shift Managers and their direct reports: meanwhile, you will report to the Senior Operations Manager. The quality of your leadership is key to success in this role: you’ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.
Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
Key job responsibilities
Responsibilities
Your role will be pivotal in the overall management, control, organization and direction of the Delivery Station. Your responsibilities will include, amongst others:
- Maintaining Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site;
- Become proficient on specific, larger-scale processes and activities within Delivery Stations, such as 5S audits;
- In your inventory control and systems environment, you’ll handle meaningful data collection, updating operations metrics on an hourly basis;
- Therefore, you’ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience;
- Partnering closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels;
- Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Brazil Amazon Logistics network.- Bachelor's degree or equivalent
- Experience in employee and performance management
- Experience building and managing large and high performance teams
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan, or experience performing ad hoc analysis using advanced Excel
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in communication and presentation skills, both written and verbal in Portuguese & English- Knowledge of Kaizen and Lean methodology techniques
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
