Customer Vehicle Delivery Team

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are top-notch, allowing you to connect with diverse individuals and understand their needs. You are adaptable and willing to work flexible hours, including weekends, to meet the demands of the role. You possess a valid driver's license and are at least 21 years of age, ensuring you can fulfill the driving requirements of the position. You are committed to contributing positively to your local community and enhancing the overall customer experience.

Desirable

Experience in the automotive industry or a similar customer service role would be a plus, as it would give you insights into the unique challenges and opportunities in this field. A background in sales or customer support can also be beneficial, as it equips you with the skills to handle various customer interactions effectively.

What you'll do

As a Customer Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. Your primary responsibility will be to assist customers during vehicle delivery, ensuring they have a seamless and enjoyable experience. You will engage with customers on the driveway, answering their questions and providing guidance as they receive their vehicles. Additionally, you will have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying process. You will work closely with your team to ensure that all customer interactions are positive and that any issues are resolved promptly. Your role will also involve participating in performance-based programs that can enhance your earnings and career growth within the company.

What we offer

Carvana offers a competitive starting hourly rate of $20/hr, with opportunities for significant growth based on performance. You can expect to see pay increases every few months as you progress through our performance-based Careers Not Jobs program. We believe in investing in our team members' success, providing a supportive environment where you can thrive. You will have access to various benefits and perks designed to enhance your work-life balance and overall job satisfaction. Join us in transforming the car-buying experience and making a positive impact in the community.