Staff Developer Success Engineer, Dedicated

Who you are

You have a strong background in software development, particularly with open-source technologies, and a passion for improving the developer experience. Your experience spans multiple programming languages, including Go, Python, and Java, allowing you to engage effectively with a diverse developer community. You thrive on solving complex distributed systems challenges and have a deep understanding of cloud-native environments, including AWS and GCP. Your ability to troubleshoot infrastructure issues and optimize performance makes you a valuable asset to any team. You are collaborative and genuine, embodying the values of curiosity and humility that Temporal cherishes. You are eager to learn and grow, continuously seeking to enhance your skills and knowledge in container orchestration and microservices.

Desirable

Experience with Kubernetes and container orchestration is a plus, as is familiarity with observability tools. You have a knack for developing automation solutions that streamline processes and improve efficiency. Your previous roles may have involved direct engagement with developer communities, providing you with insights into their needs and challenges. You are comfortable working in a remote environment and can communicate effectively with team members and users alike.

What you'll do

As a Staff Developer Success Engineer at Temporal, you will be the frontline technical expert for our developer community. Your primary responsibility will be to assist users in deploying and scaling Temporal in cloud-native environments. You will troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions that enhance the overall developer experience. You will work closely with users to understand their challenges and provide tailored solutions that meet their needs. Your role will involve engaging with the developer community, gathering feedback, and using that information to improve our offerings. You will also collaborate with internal teams to ensure that our products align with user expectations and industry standards. Your expertise in distributed systems will be crucial as you help users navigate the complexities of cloud-native architectures. You will have the opportunity to contribute to the development of best practices and documentation that support our community.

What we offer

At Temporal, we are committed to building a diverse and inclusive team. We offer a supportive work environment where you can thrive and grow. You will have access to ongoing learning opportunities and the chance to work with cutting-edge technologies. Our culture emphasizes collaboration and innovation, allowing you to make a meaningful impact on our products and the developer community. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to be the reliable foundation of every developer’s toolbox.