Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
We are looking for an Automation & Intelligent Operations professional to join our Delivery Operations team. This is an opportunity to own the intersection of Delivery and intelligent automation.
The Automation & Intelligent Operations Lead function accelerates efficiency and quality by building and operating AI- and rules-powered workflows. You will own the triage automation (AI agent), partner on enabling Cost Pricing (CPQ) for Commercial, and implement the RFI–RFP assistant, shipping measurable outcomes with strong guardrails and robust reliability.
This role integrates automations natively into HubSpot and Jira to reduce cycle times, improve accuracy, increase quality, and provide clear telemetry for continuous improvement. You will partner with Product, Engineering, Solutions, Implementation, and Operations to translate business rules into robust automations with measurable outcomes and human-in-the-loop controls.
