Customer Success Manager (Support & Retention)

Chargezoom, a fast-growing SaaS fintech startup, specializes in delivering automated payment solutions. Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations. We are currently searching for a highly motivated and experienced Customer Success Manager to join our Retention Team.

We strive to promote from within, so every team member that joins starts preparing for the next step from day one. This is 100% in-office role based in our Holladay, UT headquarters.

Ability to work in a very fast paced, ever changing environment

Strong communication skills, both written and verbal when dealing with customers

Work from a place of empathy and patience, both internally and externally

Must be coachable, willing to learn, and grow

Strong collaboration and cooperation skills

Confident and comfortable to share ideas and perspectives up stream