
The everything store and cloud computing leader
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...

Amazon • Richmond, Virginia, USA
Amazon is hiring an IT Support Associate II to provide essential IT support within their Operations team. You'll resolve technical problems across various disciplines in an Amazon Operations facility. This role requires a self-motivated individual ready to tackle new challenges.
You are a self-motivated individual with a strong commitment to improving operational efficiency. You thrive in a fast-paced environment and are eager to take on new challenges. Your ability to work collaboratively with teams is essential as you foster solutions to technical hurdles. You understand the importance of IT infrastructure and are ready to support the operations team in resolving technical problems. You are committed to your professional development and are open to participating in career advancement opportunities.
As an IT Support Associate II, you will play a crucial role in supporting the operations team by resolving technical issues that arise within an Amazon Operations facility. Your responsibilities will include troubleshooting hardware and software problems, providing technical support to team members, and ensuring that IT systems are functioning optimally. You will collaborate with various teams to identify and implement solutions that enhance operational efficiency. Your role will also involve participating in the launch of new Amazon Operations facilities, where you will provide essential IT support to ensure a smooth transition. You will be encouraged to take ownership of your work and contribute to the continuous improvement of IT processes and systems.
Amazon offers competitive compensation packages that include comprehensive healthcare benefits starting on Day 1. You will have access to a matching 401(k) program and up to 20 weeks of paid parental leave. The work environment is casual, allowing you to wear comfortable clothing such as jeans and t-shirts. You will be part of a dynamic team that values collaboration and innovation, and you will have opportunities for career development and growth within the company.
Apply now or save it for later. Get alerts for similar jobs at Amazon.