Solutions Engineer

Who you are

You have a strong background in technical sales or solutions engineering, ideally with experience in SaaS environments. You understand the importance of delivering technical wins and product fit for customers, and you thrive in a collaborative environment where you can work closely with sales and solutions teams. You are comfortable engaging with developers and product teams, helping them connect their users with powerful search experiences. You possess excellent communication skills, allowing you to articulate complex technical concepts to both technical and non-technical stakeholders. You are proactive in identifying customer needs and providing tailored solutions that drive engagement and success. You are open to working in a fast-paced, hyper-growth environment and are excited about the opportunity to contribute to a market-leading platform.

Desirable

Experience with search technologies or AI-driven solutions would be a plus. Familiarity with programming languages or development frameworks can enhance your ability to connect with technical teams. A background in customer success or technical account management can also be beneficial, as it equips you with the skills to foster strong relationships with clients.

What you'll do

As a Solutions Engineer at Algolia, you will play a critical role in the go-to-market strategy, working closely with the sales team to deliver technical presentations and demonstrations that showcase the capabilities of our AI Search platform. You will lead the technical pre-sales relationship, ensuring that potential customers understand how our solutions can meet their specific needs. You will collaborate with account executives to identify opportunities and develop strategies that drive revenue attainment. Your expertise will help guide customers through the onboarding process, ensuring they adopt best practices and achieve success with our solutions. You will also gather feedback from customers to inform product development and enhancements, ensuring that Algolia remains at the forefront of the search technology landscape. You will be an advocate for our customers, helping them realize the full potential of our platform and driving engagement across their teams.

What we offer

At Algolia, we offer a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work with a talented team that is passionate about delivering exceptional search experiences. We provide competitive compensation and benefits, along with a culture that values collaboration and innovation. You will be part of a company that is committed to empowering businesses through cutting-edge technology, and you will have the chance to make a significant impact on our customers' success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.