This role sits at the intersection of several critical business priorities. Amazon is expanding its delivery capabilities, particularly in Japan where shifting consumer behavior towards rapid delivery is a key focus. The position leads initiatives to diversify transportation modes and develop new business models that can tap into the segments of local communities.
As earth’s most customer-centric company, Amazon has continuously raised the bar in increasing the speed of delivery to customers: from days, it has come down to the same day and even down to hours! Have you ever wondered what is the secret behind Amazon’s ability to delight customers with increasingly faster deliveries? Well, as we all know, there is no magic, and it takes years of strategic long-term planning to build out the backend machinery and perseverance and excellent execution across multiple systems and teams to make this happen. Speed deliveries is a major growth and investment area for Amazon, as we work to shift consumer online shopping habits across the entire nation of Japan. Amazon Flex is the arm of this sophisticated machinery that provides elastic, on-demand delivery capacity to delight customers with ever increasing speeds of delivery. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. These delivery partners are members of the local community and choose from several types of delivery opportunities while making great earnings. Amazon Flex is powered by a mobile app that works in concert with our advanced backend systems, allowing these partners to earn more with the assistance of AI powered technology to assist with and simplify the delivery tasks. At Amazon Flex Japan, we have an exciting opportunity for a Senior Program Manager role to drive new delivery transportation mode initiatives as part of the Incubation & Business Expansion team that is right at the heart of this historic shift.
Are you a strategic thinker with an expansionist mindset that loves to think deep about anticipating the future business needs and loves solving them with innovative new approaches? Do you enjoy dreaming about big, bold futuristic ideas and debating with colleagues about what would it take to make them a reality? Are you motivated by the prospects of not only helping Amazon achieve scale in the delivery operations, but enabling growth in the local communities and economy while doing so? Do you enjoy cross functional leadership across technology, transportation, operations and customer service to delight customers? If you found yourself answering yes to most of these questions, you would thrive in this role of Sr Program Mgr. in Incubation & Business Expansions at Amazon Flex Japan.
In this role, you will drive ideation, implementation and operationalization of bringing new diversified modes of transportation to the transportation fleet with innovative programs and business models to enable entirely new and untapped sections of the local communities to participate in Flex and benefit from the growth of Amazon. You will have strong analytical skills to assess the potential market size and opportunities, and a keen sense of prioritization grounded in business pragmatism to pursue the right opportunities at the right time. You will be self-driven, motivated and naturally curious to learn about the delivery operations to ensure that the various offerings meet the needs of Amazon Logistics. You will have excellent oral and written communication skills and be able to strategically influence leadership with good data driven discussions.
More Information
・Department:
Last Mile(AMZL)・Job:
Program / Project Management・Location:
Tokyo OfficeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Business level of English- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Business level of Japanese
- Excited about working in a diverse group and contributing to an inclusive culture
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