Join the Future of Supply Chain Intelligence — Powered by Agentic AI
At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care.
But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters.
Resilinc | Innovation with Purpose. Intelligence with Impact.
The Digital Engagement Manager will serve as the operational backbone of Resilinc’s scaled Digital Success model. Instead of meeting one-to-one with customers, you will leverage insights platforms, agentic automation, product telemetry, and digital journeys to influence customer outcomes across a wide segment.
You will use structured programs, predictive signals, automated messages, playbooks, and guided digital flows to engage customers across their lifecycle. Your work ensures that customers progress through onboarding, activate core capabilities, adopt high-value features, and build usage resilience.
You will partner closely with Digital Success, Supplier Success, Support, Academy, Product, and Operations to ensure a unified digital experience across all touchpoints.
