Network Operations Technician (Starlink)

Who you are

You have a solid background in network operations, ideally with experience in managing large-scale networks. You understand the intricacies of network anomalies and can effectively triage issues as they arise. Your familiarity with tools like Wireshark and Cisco equipment allows you to diagnose and resolve problems efficiently. You thrive in collaborative environments, working closely with engineering teams to ensure network reliability and performance. You are proactive in identifying potential issues and implementing solutions to prevent service degradation. Your experience with Linux systems enhances your ability to manage network operations effectively.

What you'll do

As a Network Operations Technician at SpaceX, you will be at the forefront of managing the Starlink network. Your primary responsibility will be to monitor network performance and respond to real-time events, ensuring minimal downtime for users. You will engage with engineering teams to facilitate incident response and root-cause analysis, working to resolve major issues swiftly. Your role will involve managing routine and emergency maintenance, coordinating with both SpaceX personnel and external partners. You will also contribute to improving operational processes, enhancing efficiency, and maximizing the capabilities of the network operations center. Your insights will help shape the future of the Starlink network as it scales to millions of users globally.

What we offer

At SpaceX, you will be part of a mission-driven team dedicated to advancing human life in space. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in a dynamic environment where your contributions directly impact the success of the Starlink project. Join us in our quest to make space travel accessible and sustainable for future generations.