At Amazon Advertising Global Team, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and Amazon Advertising. If you’re interested to improve advertising experience for customers with relentless focus, you’ve come to the right place!
Key job responsibilities
• Project managing the execution of advertising campaigns with internal Design, AdOps, Quality Assurance and global Campaign Management teams
• Manage the troubleshooting of issues as surfaced during the campaign life-cycle
• Dive deep on data to develop and manage process and product improvement projects with internal stakeholders to improve cross-vertical/cross-locale efficiencies
• Manage end-to-end campaigns for specific areas of business.
• Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per standard operating procedures (SOP) and SLA.
• Follow established SOPs, inventing and simplifying along the way
• Meets business metrics and goals, i.e., and service level agreements (SLAs) production, and quality targets
A day in the life
You will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with internal stakeholders to deliver results that matter to our advertisers for long-term growth. Campaign & Creative Managers provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. This means diving deep on campaign management workflow improvements, analyzing defects and developing programs to fix root causes, and developing scalable mechanisms to deliver results. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.
About the team
This roles sits with the Global Advertising Services Org and may support various categories/verticals based upon the needs of the business. Campaign & Creative Managers work with advertising operations and Campaign & Creative Managers to ensure campaign delivery and advertising customer success.- Experience with Excel
- Bachelor's degree in any discipline
- Experience analyzing data and best practices to assess performance drivers
- 3+ years of digital advertising experience
- Strong problem-solving skills- Experience in e-commerce or online advertising
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
- Strong written and verbal communication skills in English
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
