AI-driven compliance solutions for modern workplaces
Behavox is a leading AI-driven platform headquartered in the Financial District of New York, NY, specializing in communication surveillance for security and compliance. With $179.9 million in funding, Behavox helps organizations in the fintech and B2B sectors analyze vast amounts of unstructured com...
Behavox offers equity and ownership options, comprehensive health insurance for employees and their families, and a robust relocation program that inc...
Behavox fosters a culture of innovation and adaptability, continuously updating its platform to meet the evolving needs of its clients. The company va...
Behavox • Canada
Behavox is seeking an Associate Technical Support Specialist to manage ticket and alert systems while troubleshooting complex distributed systems. This entry-level role offers a unique opportunity to develop technical skills in a dynamic environment.
You are an entry-level professional eager to learn and grow in the field of technical support. You possess a strong desire to understand complex distributed systems and are ready to engage with internal teams to resolve issues effectively. Your proactive approach to troubleshooting will help you thrive in this role, as you will be responsible for managing tickets and alerts while ensuring clear communication with stakeholders. You are excited about the opportunity to work with leading financial organizations and contribute to innovative AI/ML solutions.
As an Associate Technical Support Specialist at Behavox, you will take charge of ticket and alert management, ensuring that all issues are tracked and resolved in a timely manner. You will engage in proactive troubleshooting, which includes escalating issues when necessary and following up to ensure resolution. This role will provide you with valuable exposure to the intricacies of complex distributed systems, allowing you to expand your technical skills and knowledge. You will collaborate closely with a dedicated team of professionals, gaining insights into the cutting-edge technology that Behavox offers.
Behavox is committed to fostering a supportive and innovative work environment. You will have the chance to learn from experienced leaders in the field and contribute to a technology that is recognized for its excellence. This role offers potential career advancement opportunities as you develop your skills and expertise in technical support and beyond. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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