
Empowering extraordinary customer experiences through cloud solutions
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...
Five9 is seeking a Data Engineer II to design and implement a Customer Data Platform that unifies customer data for analytics and engagement. You'll work with technologies like AWS and Apache Airflow, requiring experience in data engineering.
You have a solid background in data engineering with experience in designing and implementing data pipelines. Your expertise in AWS and Apache technologies allows you to build scalable solutions that handle large datasets efficiently. You are proficient in Python and SQL, enabling you to manipulate and analyze data effectively. You understand the importance of data quality and governance, ensuring that the data you work with is reliable and accurate. You thrive in collaborative environments, working closely with product, data science, and engineering teams to deliver impactful solutions. You are committed to continuous learning and staying updated with the latest trends in data engineering.
Experience with real-time data processing and analytics is a plus. Familiarity with data visualization tools and techniques can enhance your contributions to the team. Knowledge of machine learning concepts can also be beneficial as you work on projects that involve customer insights and personalization.
In this role, you will design and implement Five9’s Customer Data Platform solutions, enabling production use cases for customers. You will develop highly scalable and resilient services for ingesting large-scale datasets, ensuring that the platform can handle increasing volumes of data. You will collaborate with cross-functional teams to understand their data needs and translate them into technical requirements. Your role will involve architecting data pipelines that ensure data quality and governance, providing a single source of truth for analytics and engagement. You will also be responsible for monitoring the performance of data systems and optimizing them for efficiency. As a key member of the data engineering team, you will contribute to shaping the data foundation that influences how Five9 understands and serves its customers.
Five9 fosters a team-first culture that values diversity and inclusion. You will be part of a collaborative environment where your contributions are recognized and valued. The company offers opportunities for professional growth and development, encouraging you to expand your skills and knowledge in data engineering. You will have the chance to work on innovative projects that have a direct impact on customer experience. Five9 also provides competitive compensation and benefits, ensuring that you are rewarded for your hard work and dedication.
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