Site Reliability Engineer II

Who you are

You have a solid background in site reliability engineering, with at least 3-5 years of experience in maintaining and improving the reliability of production systems. You understand the importance of service availability and durability, and you have experience monitoring service health using SLIs, SLOs, and error budgets. Your expertise in cloud platforms, particularly AWS, allows you to effectively manage and optimize cloud resources. You are proficient in Linux and have a strong understanding of containerization technologies such as Docker and orchestration tools like Kubernetes. You are familiar with monitoring and observability tools like Prometheus and Grafana, which you use to ensure system performance and reliability.

You are a collaborative team player who enjoys working with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations. You have a proactive approach to incident response, and you are skilled at building automation to reduce manual effort and improve efficiency. You are committed to continuous learning and improvement, always looking for ways to enhance system reliability and performance.

Desirable

Experience with infrastructure as code tools such as Terraform or CloudFormation is a plus. Familiarity with CI/CD pipelines and automation frameworks will help you excel in this role. You have a keen interest in emerging technologies and are eager to apply them to improve system reliability.

What you'll do

As a Site Reliability Engineer II at Backblaze, you will play a crucial role in ensuring the stability and reliability of our services and infrastructure. You will support the availability and durability of critical services across production environments, working closely with cross-functional teams to monitor service health and respond to incidents effectively. Your responsibilities will include building automation to streamline operations and reduce manual effort, as well as maintaining observability across our systems.

You will collaborate with engineering teams to embed reliability practices into the development lifecycle, ensuring that reliability is a key consideration from the outset. You will contribute to the design and implementation of monitoring solutions that provide insights into system performance and help identify areas for improvement. Your expertise will be essential in developing incident response strategies and conducting post-incident reviews to learn from failures and enhance system resilience.

In addition to your technical responsibilities, you will have the opportunity to mentor junior team members and share your knowledge of best practices in site reliability engineering. You will be part of a culture that values diversity and encourages innovation, allowing you to make a meaningful impact on our customers' success.

What we offer

At Backblaze, we offer a competitive salary and benefits package, along with the opportunity to work in a dynamic and supportive environment. You will have the flexibility to work remotely while being part of a team that is dedicated to excellence in cloud storage solutions. We encourage you to apply even if your experience doesn't match every requirement — your passion for reliability and commitment to continuous improvement are what matter most to us.