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Home›Jobs›AlphaSights›Associate, Client Service, Mandarin Speaker, 2025
AlphaSights

About AlphaSights

Connecting businesses with expert insights efficiently

🏢 Tech👥 1001+ employees📅 Founded 2008📍 City of London, London, UK💰 $9.4m⭐ 3.4
B2BLead generationMarket researchCommunicationConsultingCustomer serviceFinancial ServicesSaaSOutsourcingSales

Key Highlights

  • Headquartered in London, UK with a prime SF office
  • Supports private equity, hedge funds, and Fortune 500 companies
  • $9.4 million raised in funding to date
  • Over 1,000 employees globally

AlphaSights, headquartered in London, UK, connects businesses with industry professionals to enhance decision-making. With over 1,000 employees, AlphaSights supports private equity funds, hedge funds, and Fortune 500 companies by leveraging artificial intelligence to streamline the sourcing of exper...

🎁 Benefits

AlphaSights offers competitive medical, dental, and vision insurance, a 401(k) plan with a 4% dollar-for-dollar match, and 17 vacation days plus 10 pu...

🌟 Culture

AlphaSights fosters a culture of innovation by utilizing AI to connect businesses with relevant industry experts efficiently. The company values adapt...

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AlphaSights

Associate, Client Service, Mandarin Speaker, 2025

AlphaSights • Shanghai

Posted 3w ago🏛️ On-SiteEntry-LevelCustomer operations📍 Shanghai
Apply Now →

Overview

AlphaSights is hiring an Associate in Client Service for Mandarin speakers to connect clients with expert knowledge. This role requires strong communication skills and offers a clear career progression.

Job Description

Who you are

You are a recent graduate with a strong academic background, ideally holding a bachelor's degree with a GPA of 3.3 or above. You thrive in a fast-paced environment and can handle pressure effectively, demonstrating resilience and a proactive attitude. Your communication skills are exceptional, allowing you to engage with diverse individuals and convey complex information clearly. You possess a keen interest in business and have relevant internship experience that showcases your commitment to the field. Proficiency in English is essential, with a minimum score of 550 in CET-4 or 6.5 in IELTS, ensuring you can communicate effectively in a professional setting.

What you'll do

As a Client Service Associate, you will serve as a vital link between clients and the expert knowledge they seek. Your daily responsibilities will involve recruiting experts by engaging in conversations over the phone, ensuring that you match the right expert with the client's project needs. You will need to understand the project and market context, as well as the legal and regulatory environment affecting both clients and experts. Managing multiple workflows simultaneously will be crucial, as you will oversee the entire project lifecycle from initiation to the coordination of calls between clients and experts, ensuring seamless collaboration.

What we offer

Joining AlphaSights means stepping into a role that not only offers immediate impact but also a clear path for career advancement. After 24-30 months, you will have the opportunity to be promoted to a managerial position, with the potential to reach vice president status within five years. The company also supports your professional development through an MBA tuition assistance program, enabling you to further your education at top global business schools. You will enjoy a competitive salary package, including a base salary and performance-based incentives, along with benefits such as ten days of annual leave, private medical insurance, and the option to work from home on Fridays.

Interested in this role?

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