Amazon’s Marketing Team is looking for a motivated Program Manager to support the Promotions & Events program for Australia & Singapore. In this role you will work directly with teams across Amazon to build successful promotional and thematic customer and on-site experiences.
You will be working together with local Deals & Events Managers, supporting the Deal & Promotion creation processes across both countries, execute experimentation and data deep dives as well as supporting merchandising efforts to constantly raise the bar on customer experience.
The Promotion & Events Program Manager will be responsible for supporting the long-term vision and strategy for the highly visible, trafficked and crucial promotion & events experience, which drives long term value for Amazon and is an integral part of all high impact activities.
The ideal candidate will bring a sharp analytical mind, have strong coordination ability and can roll up their sleeves to get things done. A customer-oriented mindset and good stakeholder management skills are crucial for this role.
Key job responsibilities
- Support and/or own processes and mechanisms around Deals & Promotions and act as the main point of contact for support and trouble shooting related queries for both AU & SG.
- Support and/or own local experimentation initiatives
- Own merchandising initiatives and work with international teams to ensure a high customer experience bar on our deals & event pages
- Compile, analyze, and present performance metrics and enlighten potential opportunities for program growth.
- Establishing guidelines and best practices for the promotion space
- Overall responsibility for the main promotion page and main event pages, ensuring that it is presented to the highest standards, with the priorities of the customer front-of-mind. Ensure that the relevant departments are represented and that appropriate product selections have been made.
- Creating and executing a long and short-term marketing/traffic plans that speaks to seasonal marketing strategies as well as long-term objectives, by partnering with internal marketing teams
About the team
The AU & SG Promotions & Events team is responsible for delivering exceptional shopping events to our customers and delight them with great deals and best-in-class shopping experiences, tailored to their needs.- 4+ years of program or project management experience
- Experience using data and metrics to drive improvements
- Experience implementing repeatable processes and driving automation or standardization
- Experience working cross functionally with non-tech teams- Master's degree in management, business administration, economics, engineering, marketing
- 2+ years of merchandising experience
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