Account Manager, Growth & Acquisition West

Who you are

You have a proven track record in account management, particularly within the public sector, and understand the nuances of working with government agencies. Your ability to build and maintain relationships is exceptional, and you thrive in environments that require deep customer empathy and strategic thinking. You are a proactive closer who can effectively coordinate resources and drive measurable outcomes for your clients.

With experience in managing major accounts, you are adept at navigating complex organizational structures and can influence decision-makers at various levels. You possess a strong understanding of the law enforcement landscape and are passionate about leveraging technology to enhance public safety. Your communication skills are top-notch, allowing you to articulate value propositions clearly and persuasively.

You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining focus on long-term goals. Your collaborative spirit enables you to work effectively with cross-functional teams, ensuring that client needs are met and exceeded. You are committed to continuous growth and development, both personally and professionally, and are eager to contribute to a mission-driven organization.

Desirable

Experience in technology sales or account management within the public safety sector is a plus. Familiarity with Axon's products and solutions will help you hit the ground running. A background in strategic growth initiatives and customer success will further enhance your candidacy.

What you'll do

In this role, you will be responsible for driving revenue and growth by closing new business and expanding existing accounts across a territory of major city police departments and county sheriff’s offices. You will work closely with a Key Account Leader to co-own revenue goals and deepen customer relationships. Your ability to coordinate resources effectively will be crucial in ensuring that our solutions drive measurable outcomes for clients.

You will engage in initial discovery conversations to understand client needs and challenges, crafting tailored solutions that align with their objectives. Your role will involve regular communication with clients to ensure satisfaction and to identify opportunities for further engagement. You will also collaborate with internal teams to ensure that client expectations are met and that our offerings are continuously improved based on feedback.

As you build and manage long-term growth strategies, you will analyze market trends and client feedback to inform your approach. Your insights will help shape our offerings and drive innovation within the organization. You will also participate in strategic planning sessions, contributing your expertise to help guide the direction of our growth initiatives.

What we offer

At Axon, you will be part of a mission-driven organization that is dedicated to protecting life through transformative technology. We offer a collaborative work environment where your contributions are valued and recognized. You will have opportunities for professional development and growth, with access to resources that support your career advancement.

We believe in empowering our employees to do their best work, and we provide the tools and support necessary to achieve success. Our culture is built on candor and care, fostering an inclusive environment where diverse perspectives are welcomed. Join us in making a meaningful impact in the communities we serve.