
Unlocking knowledge with AI for smarter organizations
ReflectionAI, headquartered in Brooklyn, New York, provides an AI-driven knowledge management platform that leverages natural language processing to transform unstructured information from meetings, documents, and conversations into a searchable knowledge base. With a focus on enhancing productivity...
Employees at ReflectionAI enjoy competitive salaries, equity options, flexible remote work policies, and generous PTO to maintain a healthy work-life ...
ReflectionAI fosters a culture of innovation and collaboration, encouraging employees to contribute ideas and solutions while prioritizing work-life b...

Reflection • NYC
Reflection is seeking a Data Operations Manager to develop operational infrastructure that shapes AI model performance. You'll work closely with researchers to define data needs and manage partnerships. This role requires a strong understanding of data ecosystems.
You have a strong background in data operations and management, with experience in building and optimizing data pipelines. You understand the nuances of data quality and sourcing strategies, and you can effectively communicate technical requirements to cross-functional teams. You are skilled in evaluating suppliers and negotiating agreements to ensure high-quality data partnerships. Your knowledge of the broader data ecosystem allows you to identify gaps and innovate effectively. You thrive in collaborative environments and are passionate about advancing AI research through data-driven insights.
In this role, you will develop a deep understanding of Reflection’s research, product, and business roadmap to derive data needs and sourcing strategies. You will work closely with researchers to define quality standards and orchestrate partnerships that meet these requirements. Your leadership will maximize research velocity while maintaining data quality. You will manage partnerships by evaluating suppliers, negotiating agreements, and verifying deliverables. Additionally, you will leverage your technical expertise to understand what constitutes high-quality training data and how it impacts AI model performance.
Reflection provides a supportive work environment with a mission-driven culture focused on building open superintelligence. We offer fully paid parental leave for all new parents, including adoptive and surrogate journeys, and financial support for family planning. Our benefits include paid time off, relocation support, and daily meals to optimize your time. We encourage team connections through regular off-sites and celebrations, fostering a collaborative atmosphere where innovation thrives.
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