The AI platform for effortless trust management
Vanta is a leading AI trust management platform headquartered in Civic Center, San Francisco, CA. The company specializes in helping startups streamline their security auditing processes, enabling them to achieve compliance with standards like SOC 2 and ISO 27001. With over 1,000 employees and a val...
Vanta offers comprehensive medical, dental, and vision coverage for employees and their dependents, along with a competitive PTO policy. Employees enj...
Vanta's culture is centered around efficiency and innovation in security compliance. By focusing on startups, Vanta fosters a unique environment that ...
Vanta • Remote U.S.
Vanta is seeking an Account Manager for their Early Stage team to drive customer expansion and retention. You'll develop strong relationships with clients and align Vanta's solutions with their business needs. This role requires excellent communication and relationship-building skills.
You have a strong background in account management, ideally with experience in customer retention and expansion. You excel at building relationships and acting as a trusted advisor to clients, understanding their business needs and aligning solutions accordingly. You are proactive in learning about product offerings and can confidently communicate with customers about their benefits. You thrive in a collaborative environment, working closely with Customer Success Managers to ensure customer health and satisfaction. You are adaptable and can navigate the complexities of customer needs in a fast-paced environment. You understand the importance of security and compliance in business operations and are eager to help customers achieve their goals.
As an Account Manager at Vanta, you will be responsible for managing a subset of customers, focusing on their expansion and retention. You will develop and maintain strong relationships with assigned accounts, acting as a strategic partner and trusted advisor. You will engage in post-sale commercial conversations, including upsells and renewals, ensuring that customers are satisfied with Vanta's solutions. You will collaborate with cross-functional teams to understand customer health and align Vanta's offerings with their compliance and security needs. You will take the initiative to learn about Vanta's product roadmap and communicate effectively with customers about how these solutions can benefit their business. Your goal will be to achieve overall net revenue expansion for the customer base, contributing to Vanta's mission of continuous security monitoring.
Vanta provides a supportive and collaborative work environment where you can grow your skills and advance your career. You will be part of a talented team that values trust and transparency, working towards a common goal of helping businesses prove their security and compliance. Vanta offers competitive compensation and benefits, along with opportunities for professional development and growth within the company. You will have the chance to make a significant impact on the success of our customers and the overall mission of the company.
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