Connecting food lovers with local restaurants
DoorDash is a leading local food delivery platform headquartered in San Francisco, CA, connecting food lovers with over 450,000 restaurants across the U.S. and Canada. Since its IPO in 2020, which was one of the largest of the year, DoorDash has raised $2.5 billion in funding and now employs over 1,...
DoorDash offers unlimited paid time off, flexible work-from-home opportunities, comprehensive health insurance, a work-from-home stipend, and company ...
DoorDash fosters a competitive culture focused on innovation and transparency, particularly in its fee structures for restaurants. The company emphasi...
DoorDash USA • Tempe, AZ
DoorDash is seeking a Manager, Global Advocate to oversee the Global Advocate team and enhance internal customer experiences. This role requires people management experience and a solution-oriented mindset.
You have a strong background in people management and are results-oriented, with a natural capacity to effectively manage groups of people to achieve collective goals. You lead with empathy and are comfortable managing through change, guiding and motivating individuals at all levels across various responsibilities. You understand the importance of fostering team collaboration and employee development, and you are dedicated to problem-solving in a dynamic environment. Your technical inclination allows you to leverage data to drive impact, ensuring that your team can resolve customer support interactions in real time and at scale.
As a Manager on the Global Advocate team, you will oversee the day-to-day operations and long-term success of your Global Advocates. You will empower your Local Advocate teams through ongoing education and collaborative problem-solving, ensuring they have the tools and knowledge necessary to provide exceptional support. You will facilitate in-person 1:1 meetings with your direct reports, connecting with cross-functional partners to nurture a collaborative team environment. Your role will involve managing the team's performance, setting clear objectives, and providing guidance to help your team members grow in their roles. You will also be responsible for analyzing data to identify trends and areas for improvement, driving initiatives that enhance the overall customer experience.
At DoorDash, we believe in creating a strong, mission-driven team that values collaboration and innovation. You will have the opportunity to work in a supportive environment where your contributions directly impact the experience of our internal and external customers. We offer competitive compensation and benefits, along with opportunities for professional development and growth within the company. You will be part of a culture that encourages open communication and teamwork, allowing you to thrive in your role and make a meaningful difference in the organization.
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