Senior Growth Strategy Manager, VIP Programs

Who you are

You have a proven track record in strategic growth management, ideally within the financial or crypto sectors. With over 5 years of experience, you possess a deep understanding of market dynamics and client needs, allowing you to craft effective strategies that drive engagement and retention. Your analytical mindset enables you to leverage data to inform decision-making and optimize program performance. You are adept at collaborating with cross-functional teams, ensuring alignment between product offerings and market demands. Your communication skills are exceptional, allowing you to articulate complex strategies clearly to stakeholders at all levels.

Desirable

Experience in the crypto or fintech industry is a significant advantage, as is familiarity with VIP client management. You have a knack for identifying growth opportunities and translating them into actionable plans. A background in product management or marketing can further enhance your ability to contribute to the team’s success.

What you'll do

As the Senior Growth Strategy Manager, you will lead the development of OKX's global VIP coverage strategy. This involves defining the go-to-market model and product strategy tailored to elite clients. You will collaborate closely with product, marketing, and operations teams to ensure that the initiatives you design align with the overall business objectives. Your role will require you to analyze market trends and client feedback to continuously refine and enhance the VIP programs. You will also be responsible for measuring the success of these initiatives through key performance indicators and making data-driven adjustments as necessary.

In this high-impact position, you will be the chief architect of client service strategies, ensuring that OKX delivers exceptional value to its most important customers. You will engage with stakeholders to gather insights and foster relationships that enhance client satisfaction and loyalty. Your strategic vision will help shape the future of OKX's offerings, making a significant impact on the company's growth trajectory.

What we offer

At OKX, you will be part of a dynamic team that is reshaping the future of finance through innovative crypto solutions. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. Our culture is built on collaboration and shared values, where every team member is encouraged to contribute ideas and drive change. Join us in our mission to provide accessible and reliable crypto trading solutions to users around the world.