SDC Program Manager

Who you are

You have a strong background in program management, with experience in driving operational improvements and managing complex projects. Your analytical approach to decision-making allows you to be meticulous and objective, using metrics to guide your decisions effectively. You thrive in fast-paced, high-growth environments, adept at managing multiple tasks under tight timelines while navigating shifting priorities. Your organizational skills enable you to operate autonomously in ambiguous and complex situations, ensuring that you can deliver results even when faced with uncertainty.

You possess excellent communication skills, allowing you to engage effectively with multiple stakeholders and advocate for necessary changes within the organization. Your experience in operational roles has equipped you with a deep understanding of workflow optimization and capacity planning, making you a valuable asset in any team. You are comfortable collaborating with cross-functional teams to develop appropriate tooling and reporting solutions that enhance operational efficiency.

Desirable

Experience in the financial technology sector or similar industries would be a plus, as it provides context for the unique challenges faced in this role. Familiarity with project management tools and methodologies can also enhance your effectiveness in this position, allowing you to streamline processes and improve team collaboration.

What you'll do

As an SDC Program Manager at Stripe, you will be instrumental in driving the successful integration of new business functions at the Delivery Centers. You will partner closely with various teams to identify suitable workflows and conduct volume and capacity planning to ensure that operational capabilities are enhanced effectively. Your role will involve advocating for and implementing process improvements that streamline operations and reduce complexities for business teams.

You will collaborate with stakeholders to develop appropriate tooling and reporting solutions that support operational work, ensuring that the SDCs can function as a one-stop shop for repeatable operations tasks. Engaging in the recruitment process will also be part of your responsibilities, as you help build a team that can support the growing demands of the organization.

Your analytical skills will be crucial in assessing the effectiveness of implemented strategies and making data-driven decisions that align with the company's goals. You will be expected to manage several tasks simultaneously, demonstrating your ability to prioritize effectively and adapt to changing circumstances. Your contributions will directly impact the operational backbone of Stripe, helping to remove complexities and enhance the overall efficiency of the organization.

What we offer

At Stripe, you will have the opportunity to work in a dynamic environment that values innovation and collaboration. You will be part of a team that is dedicated to enhancing the operational capabilities of the organization, contributing to the mission of increasing the GDP of the internet. The company offers a supportive culture that encourages professional growth and development, allowing you to expand your skills and advance your career.

You will also benefit from a competitive compensation package that reflects your experience and contributions to the team. Stripe is committed to fostering an inclusive workplace where diverse perspectives are valued, and you will have the chance to make a meaningful impact on the company's success. Join us in shaping the future of financial infrastructure and be part of a team that is making a difference in the global economy.