Technical Support Engineer

Who you are

You are a Systems Support Engineer with experience in maintaining complex systems within an organization. You understand the importance of performance monitoring and optimization, ensuring that all components function cohesively to meet business needs. Your troubleshooting and problem resolution skills are top-notch, allowing you to quickly identify and resolve issues as they arise. You are detail-oriented and committed to documentation and compliance, ensuring that all processes are well-documented and adhere to organizational standards. You thrive in a collaborative environment, working cross-functionally with various teams to ensure seamless operations. You are adaptable and comfortable in a hybrid work setting, balancing remote work with on-site presence as required.

What you'll do

In this role, you will be responsible for maintaining and optimizing complex systems to ensure they meet business requirements. You will monitor system performance, identifying areas for improvement and implementing solutions to enhance efficiency. Troubleshooting will be a key part of your daily tasks, as you will need to resolve issues quickly to minimize downtime. You will document processes and compliance measures, ensuring that all team members are informed and that the organization adheres to necessary regulations. Collaboration will be essential, as you will work closely with other departments to address their technical needs and ensure that systems are functioning optimally. Your role will also involve providing support and guidance to team members, helping them navigate technical challenges and improve their understanding of the systems in place.

What we offer

Petvisor offers a dynamic work environment where you can grow your skills and contribute to meaningful projects. You will have the opportunity to work with a talented team, gaining insights from experienced professionals in the field. The hybrid work model allows for flexibility, enabling you to balance your professional and personal life effectively. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.