LeethubLeethub
JobsCompaniesBlog
Go to dashboard

Leethub

Curated tech jobs from FAANG and top companies worldwide.

Top Companies

  • Google Jobs
  • Meta Jobs
  • Amazon Jobs
  • Apple Jobs
  • Netflix Jobs
  • All Companies →

Job Categories

  • Software Engineering
  • Data, AI & Machine Learning
  • Product Management
  • Design & User Experience
  • Operations & Strategy
  • Remote Jobs
  • All Categories →

Browse by Type

  • Remote Jobs
  • Hybrid Jobs
  • Senior Positions
  • Entry Level
  • All Jobs →

Resources

  • Google Interview Guide
  • Salary Guide 2025
  • Salary Negotiation
  • LeetCode Study Plan
  • All Articles →

Company

  • Dashboard
  • Privacy Policy
  • Contact Us
© 2026 Leethub LLC. All rights reserved.
Home›Jobs›Amazon›Incident Responder, Customer Incident Response Team
Amazon

About Amazon

The everything store and cloud computing leader

🏢 Tech👥 1001+ employees📅 Founded 1995📍 South Lake Union, Seattle, WA⭐ 3.7
B2CB2BMarketplaceCloud ComputingeCommerce

Key Highlights

  • Headquartered in South Lake Union, Seattle, WA
  • Over 1.5 million employees worldwide
  • Leading cloud services through Amazon Web Services (AWS)
  • Acquired Whole Foods, Twitch, and Ring

Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...

🎁 Benefits

Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...

🌟 Culture

Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...

🌐 Website💼 LinkedIn𝕏 TwitterAll 94518 jobs →
Amazon

Incident Responder, Customer Incident Response Team

Amazon • Shanghai, CHN

Posted 7 months ago🏛️ On-SiteMid-LevelIncident responder📍 Shanghai
Apply Now →

Job Description

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities? Are you learning how to use build highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges

Key job responsibilities
Support incident response operations
• Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event.
• Contribute as part of a team that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.
• Assist in the design, building, and deployment of solutions to automate security operations and incident response on AWS.
• Assist in the development of high-quality content, such as automation tools, reference architectures, and white papers to help our customers secure their workloads.
• Innovate with the team on behalf of customers by translating your thoughts into action oriented results.
• Mentor and invest in our team, partners and customers to raise the bar for our customers.
• On-call required


About the team
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.• Experience performing incident response activities
• ~1 year of experience building/operating on the AWS platform
• 1 year of threat detection or incident response experience

• AWS Certified Cloud Practitioner
• Technical experience in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities.
• Demonstrated ability to communicate technical matters clearly and concisely orally and in writing.
• Experience participating in a security event, including setting customer expectations and delivering results.
• Knowledge of incident response workflows and processes.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Amazon.

Apply Now →Get Job Alerts