The CRM platform for growth-focused B2C brands
Klaviyo, headquartered in Boston, MA, is a leading CRM platform specifically designed for B2C brands. With over 100,000 customers, including notable names like Uncommon Goods and Chubbies, Klaviyo integrates marketing automation, analytics, and customer service into a single solution. The company ha...
Klaviyo offers a comprehensive benefits package including private medical insurance, an employee stock purchase plan, company equity, generous parenta...
Klaviyo fosters a data-driven culture that emphasizes the integration of analytics and messaging to empower eCommerce brands. The company values innov...
Klaviyo • Boston, MA
Klaviyo is hiring a Senior Manager for Mid Market Partner Account Management to oversee a team of Partner Account Managers. You'll focus on enhancing partner engagement and driving revenue through strategic initiatives. This role requires strong communication and leadership skills.
You have a proven track record in account management and team leadership, with at least 5 years of experience in a similar role. You understand the nuances of partner relationships and can navigate complex dynamics to foster collaboration and success. Your strong communication skills enable you to articulate strategies clearly and motivate your team to achieve their goals. You are adept at developing growth strategies that align with business objectives, ensuring that your team is equipped to meet their targets. You value diversity and inclusion, recognizing the unique perspectives that each team member brings to the table. You are committed to continuous improvement and are always looking for ways to enhance the partner experience.
As the Senior Manager of Mid Market Partner Account Management, you will lead a team of Partner Account Managers, providing guidance and support to help them excel in their roles. You will oversee the development and implementation of a partner engagement model that drives satisfaction and revenue growth. Collaborating closely with the Partner Marketing team, you will align initiatives that enhance the overall partner experience. You will be responsible for recruiting, training, and developing your team, ensuring they have the skills and resources needed to succeed. Regularly assessing performance metrics, you will identify areas for improvement and implement strategies to address them. You will also engage with partners directly to understand their needs and gather feedback that informs your team's approach. Your leadership will be crucial in fostering a culture of accountability and high performance within your team.
Klaviyo offers a dynamic work environment where you can thrive and make a significant impact. We prioritize professional development and provide opportunities for growth within the company. Our culture is built on collaboration, innovation, and respect for diverse perspectives. We believe in empowering our employees to take ownership of their work and contribute to our mission of helping creators succeed. Join us and be part of a team that values your unique contributions and supports your career aspirations.
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