[ESM Hardline East] Principal I, Account Management

Who you are

You have a strong background in account management with a focus on driving growth in designated categories. Your experience includes formulating strategies and initiatives that align with business goals, particularly in the Hardline sector, which encompasses Home, Auto, Outdoor & Sports, and Pets. You excel at building and managing relationships with merchants, ensuring their performance aligns with company objectives. Your analytical skills allow you to interpret merchant performance data effectively, enabling you to develop tailored growth strategies that drive business success. You thrive in a fast-paced environment and are motivated by the opportunity to make a significant impact on the company's growth trajectory.

What you'll do

In this role, you will be responsible for driving the designated category GMV goal using the Rocket Growth Model. You will formulate initiatives and strategies for the Hardline category, ensuring alignment with overall business objectives. Managing existing merchants in the East and North regions will be a key part of your responsibilities, where you will build and maintain strong relationships to foster business growth. You will analyze merchant performance data regularly, using insights to develop and implement tailored growth strategies that enhance performance and drive revenue. Collaboration with cross-functional teams will be essential as you work to identify opportunities for improvement and innovation within the category. You will also be expected to stay updated on market trends and competitor activities to inform your strategies and initiatives.

What we offer

Coupang offers a dynamic work environment where you can thrive and grow alongside your colleagues. You will be part of a company that values innovation and entrepreneurship, providing you with the resources and support needed to succeed. The culture encourages hands-on impact, allowing you to see the results of your efforts in real-time. As part of a global public company, you will have the opportunity to work on initiatives that disrupt the commerce industry and enhance customer experiences. We believe in fostering a collaborative and inclusive workplace where diverse perspectives are valued, and we encourage you to apply even if your experience doesn't match every requirement.