Technical Solutions Engineer ,Databases (English)

Who you are

You have a Bachelor’s degree in Science, Technology, Engineering, or Mathematics, or equivalent practical experience. With 5 years of experience reading or debugging code in languages such as Java, C/C++, Python, JavaScript, or Go, you are well-versed in technical support and software development. Your experience includes working with SQL and NoSQL databases, and you possess the ability to communicate fluently in English to interact with regional customers and stakeholders.

You have a strong background in administering and querying data in distributed databases and are familiar with distributed data processing frameworks. Your knowledge extends to database administration, Google App Engine, and cloud networking solutions. You understand networking fundamentals, including TCP/IP, Routing, VPNs, VLANs, and Load Balancing, and have system/network administrator level knowledge of Linux/Unix or operating systems. Additionally, you are knowledgeable about basic web technologies such as HTTP, HTML, DNS, and TCP.

Desirable

Experience with open source software communities and distributed computing technology is a plus. You are comfortable working in a collaborative environment and have a proactive approach to problem-solving. Your technical expertise allows you to advocate for customer needs effectively and work with cross-functional teams to enhance product quality.

What you'll do

As a Technical Solutions Engineer at Google, you will be part of a dedicated team that ensures 24-hour customer support. You will work closely with sales and customer organizations to resolve technical deployment obstacles and improve Google Cloud services. Your role involves understanding customer issues and advocating for their needs with product and engineering teams to drive quality production.

You will leverage your technical skills to provide solutions and support for customers, ensuring they can effectively utilize Google Cloud technologies. Your responsibilities will include troubleshooting complex technical issues, providing guidance on best practices, and assisting customers in optimizing their use of cloud services. You will also contribute to the development of technical documentation and resources to enhance customer understanding and engagement.

What we offer

At Google, you will be part of a dynamic team that is dedicated to helping customers transform their businesses with cloud technology. You will have the opportunity to work with cutting-edge technologies and collaborate with talented professionals in a supportive environment. Google values diversity and encourages you to apply even if your experience doesn't match every requirement. We offer competitive compensation and benefits, along with opportunities for professional growth and development.