Channel Team Lead, Supply Chain/Transportation Management

Who you are

You have a proven track record in operations management, ideally within a supply chain or transportation context. Your experience includes leading teams and driving performance management initiatives to achieve operational excellence. You are adept at market mapping and identifying potential retail accounts, ensuring timely acquisition and onboarding of new partners. Your strong communication skills enable you to deliver training and coaching effectively, ensuring that all team members are aligned with Amazon's processes and standards.

You thrive in a fast-paced environment and are comfortable working on the ground to support new product launches. Your analytical mindset allows you to maintain and publish routine reports on store performance, providing actionable insights based on data. You are committed to building strong relationships with channel partners, driving growth, and executing strategic account plans that align with Amazon's business objectives.

Desirable

Experience in the e-commerce or logistics sector is a plus, as is familiarity with performance metrics and reporting tools. You are a proactive problem solver who can navigate challenges and adapt to changing circumstances. A background in customer service or retail management would also be beneficial, as it enhances your ability to understand and meet the needs of partners and customers alike.

What you'll do

In this role, you will oversee shift operations at Amazon's delivery centers, ensuring that all processes run smoothly and efficiently. You will support the DC manager in performance management, helping to drive the operational plan and achieve key performance indicators. Your responsibilities will include conducting field visits to assess store performance and identify areas for improvement. You will also be responsible for training and coaching team members on Amazon's operating model and standard operating procedures.

You will work closely with various teams to enable network operations and support new product launches, ensuring that all stakeholders are informed and engaged. Your role will involve maintaining routine reporting on store performance, analyzing data to publish recommendations and action plans that enhance overall network health. You will play a crucial role in managing relationships with channel partners, driving growth, and executing strategic initiatives that benefit both Amazon and its partners.

What we offer

At Amazon, we are committed to creating a diverse and inclusive workplace where everyone can thrive. We offer competitive compensation and benefits, including opportunities for professional development and career advancement. You will be part of a dynamic team that values innovation and collaboration, working together to deliver the best results for our customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.