The smart workspace for seamless collaboration
Dropbox, headquartered in Mission Bay, San Francisco, CA, is a leading cloud storage and collaboration platform with over 700 million registered users. Since its IPO in 2018, Dropbox has raised $607.4 million in funding and employs over 1,000 people. The company has transitioned from traditional fil...
Dropbox offers comprehensive medical, dental, and vision coverage, along with a generous PTO policy allowing up to four consecutive weeks off. Employe...
Dropbox fosters a culture of innovation and adaptability, focusing on transforming from a storage provider to a collaborative workspace. The company e...
Dropbox • Remote - Ireland
Dropbox is hiring a Global Collections Analyst Intern for Summer 2026 to support the Accounts Receivable team in managing collections processes. You'll engage with customers and assist in cash application while utilizing tools like Zendesk and HighRadius. This internship is designed for students in Ireland.
You are a student currently enrolled in a higher education institution in Ireland, eager to gain practical experience in finance. You possess strong organizational skills and can manage multiple queries simultaneously, ensuring timely resolution for customer invoices. You are driven by results and have a keen interest in delivering exceptional customer service. You thrive in a busy, fast-paced environment and are comfortable handling high volumes of work. Your communication skills are excellent, particularly in English, allowing you to engage effectively with customers and internal stakeholders. You are a self-starter who is ready to contribute to a world-class finance team.
As a Global Collections Analyst Intern, you will assist with cash application processes and prepare daily, weekly, and monthly reports. You will engage with customers to collect overdue balances and manage the Accounts Receivable ticketing queue using tools like Zendesk and HighRadius. Your role will involve working closely with internal and external stakeholders to resolve issues promptly and within service level agreements. You will also assist with bank reconciliations and review payment terms to extend to customers. Additionally, you will prepare month-end close checklists and support ad hoc projects as needed, gaining valuable insights into the finance operations of a leading tech company.
This internship provides a unique opportunity to work with Dropbox's Finance Team, where you will gain hands-on experience in collections processes for a global customer base. You will learn from experienced professionals and develop skills that are essential for a successful career in finance. The internship is scheduled for May to August or June to September 2026, allowing you to balance your academic commitments while gaining valuable industry experience. You will be compensated with a monthly salary of €3,000, providing you with financial support during your internship period. This role is fully remote, offering flexibility while you contribute to Dropbox's mission of delivering exceptional customer service.
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