Reimagining transportation for a better world
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • New York, USA
Uber is seeking a Marketing Operations Manager to enhance CRM processes and drive organizational efficiency. You'll collaborate with global teams and manage external agencies to optimize workflows. This role requires strong planning, organization, and communication skills.
You have a strong background in marketing operations, with experience in managing CRM processes and improving organizational efficiency. Your excellent planning and organizational skills enable you to handle multiple projects simultaneously while maintaining a high level of detail. You are adept at stakeholder management and possess strong communication skills, allowing you to effectively liaise with various teams and external agencies. You thrive in collaborative environments and are committed to driving improvements in marketing operations. Your experience in managing cross-functional relationships will be crucial in optimizing workflows across different departments.
Experience with CRM tools and project management software will be beneficial in this role. Familiarity with digital marketing channels and strategies will enhance your ability to contribute to the team’s success. A proactive approach to identifying opportunities for process improvements will set you apart as a candidate.
In this role, you will manage the end-to-end processes of CRM, identifying opportunities for improvements and efficiencies. You will collaborate with appropriate partners and stakeholders to propose, develop, and execute solutions that enhance CRM operations. Your responsibilities will include overseeing the creative agencies that support CRM initiatives, focusing on process efficiency and quality improvements. You will also support the optimization of existing organization-wide central planning processes and project tracking tools, ensuring that they are effectively adopted across the CRM team. Managing cross-functional relationships will be key, particularly with the Brand Experience, Localization, and Legal teams, to ensure smooth workflows and communication.
Uber provides a dynamic work environment where you can make a significant impact on the company's CRM operations. You will have the opportunity to work with a talented team and contribute to the future of Uber's marketing strategies. The role offers a hybrid work model, allowing you to balance in-office and remote work. You will be part of a culture that values collaboration and innovation, with opportunities for professional growth and development.
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