Senior Social Media Manager

Who you are

You have a proven track record in social media management, with at least 5 years of experience leading organic social media strategies for brands. You understand the nuances of different platforms and can tailor content to resonate with diverse audiences. Your creativity shines through in your ability to craft compelling narratives that celebrate innovation and connect with customers. You are data-driven, using analytics to inform your strategies and measure success. You thrive in collaborative environments, working closely with cross-functional teams to amplify brand messaging. You are adaptable and open to new perspectives, ready to navigate the challenges of a rapidly growing organization. You believe in the power of storytelling and are passionate about engaging with communities online.

Desirable

Experience with emerging social media platforms and trends is a plus. Familiarity with analytics tools to track engagement and performance metrics will help you succeed in this role. A background in customer engagement or marketing will enhance your ability to connect with audiences effectively.

What you'll do

As the Senior Social Media Manager at Braze, you will be responsible for developing and executing a comprehensive organic social media strategy that aligns with the company's goals. You will own the voice of Braze across various platforms, ensuring consistency and authenticity in all communications. Your role will involve crafting and amplifying stories that highlight the company's innovations and showcase the people behind the brand. You will engage with audiences, responding to comments and fostering community interaction. Collaborating with the marketing and communications teams, you will create content that not only informs but also inspires and engages. You will analyze performance metrics to refine strategies and report on the effectiveness of campaigns. Your insights will guide future initiatives and help shape the overall brand narrative. You will stay updated on industry trends and competitor activities, ensuring that Braze remains at the forefront of social media engagement.

What we offer

At Braze, you will be part of a vibrant and inclusive culture that values teamwork and collaboration. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work alongside a passionate team that is committed to making a real impact in the customer engagement space. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.