The Amazon India 3P OHL Team is looking for a talented, customer-obsessed Business Development Manager to help shape the future of our 3rd party marketplace. The role offers a unique opportunity to own a sizable portion of a fast-growing category P&L while also driving large scale, high visibility strategic projects across a variety of internal teams.
As a BDM, you will be in charge of projects that contribute to long-term success, improving customer experience, supporting growth. Responsibilities include expanding our product selection, improving product availability, building strong relationships with key partners (both internally and externally) and driving improvements to the Amazon third party platform. This role will have a high degree of autonomy and will be able to influence across a broad range of projects across the business.
The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. He/she is analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and has strong writing skills with the ability to handle ambiguity and influence employees at all levels of the organization.
Key job responsibilities
• Category strategy and ownership: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and GMS growth through timely analysis and action.
• Business Development: Work with Marketplace teams to help identify brand opportunities and to recruit strategic sellers.
• Customer Experience: Innovate with our sellers to drive optimal customer experience across the IN 3P OHL business, deploy the vision on the 3P side, and ensure CX parity.
A day in the life
• Act as the ‘business owner’ by possessing a complete understanding of internal and external variables that impact our business
• Have a complete understanding of customer needs, both existing and potential, and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience
• Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies
• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects
• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. Identify the right referral fee for different category segments to maximize topline growth
- Experience managing and growing complex business relationship at scale- Experience with sales CRM tools such as Salesforce or similar software
- Experience influencing C-level executives
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