
Empowering organizations with spatial intelligence
Esri, headquartered in Redlands, California, is a leading provider of geographic information system (GIS) software, with over 350,000 users worldwide. Their flagship product, ArcGIS, is utilized by organizations across various sectors, including government, transportation, and environmental manageme...
Esri offers comprehensive benefits including competitive salaries, equity options, generous PTO, flexible work arrangements, and a strong commitment t...
Esri fosters a culture focused on innovation in GIS technology, emphasizing collaboration and a commitment to sustainability. The company values commu...

Esri • Vienna, Virginia, United States
Esri is hiring a Senior Site Reliability Engineer to deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions. You'll work with AWS technologies to design and manage next-generation GIS software capabilities. This role requires strong expertise in cloud operations and reliability engineering.
You have 5+ years of experience in site reliability engineering, with a strong focus on cloud technologies and operational excellence. Your background includes deploying and managing SaaS solutions, particularly in the GIS domain, where you've contributed to enhancing system reliability and performance. You possess a deep understanding of AWS services and have experience in designing scalable architectures that support real-time data processing.
You thrive in collaborative environments, working closely with cross-functional teams to deliver high-quality solutions. Your communication skills enable you to articulate complex technical concepts to both technical and non-technical stakeholders. You are committed to continuous learning and professional development, always seeking opportunities to expand your skill set and take on new challenges.
Experience with big data technologies and real-time processing frameworks is a plus. Familiarity with GIS software and tools will enhance your ability to contribute effectively to the team. You are also comfortable with automation tools and practices that improve operational efficiency and reduce manual intervention.
In this role, you will be responsible for deploying and operating ArcGIS Velocity and ArcGIS Workflow Manager solutions, ensuring they meet the performance and reliability standards expected by our customers. You will design and implement monitoring and alerting systems to proactively identify and resolve issues before they impact users. Your expertise in AWS will be crucial as you leverage cloud services to optimize resource utilization and cost efficiency.
You will collaborate with software engineers to enhance the reliability of applications, providing guidance on best practices for deployment and operations. Your role will involve troubleshooting complex issues in production environments, where your analytical skills will be put to the test. You will also contribute to the development of documentation and training materials to support team members and clients.
As part of the Professional Services division, you will engage with high-profile clients, helping them leverage our technology to achieve their goals. You will participate in project planning and execution, ensuring that deliverables are met on time and to the highest quality standards. Your contributions will directly impact the success of our clients and the reputation of Esri in the industry.
Esri values work-life balance and offers a flexible hybrid schedule to support your personal and professional life. You will be part of a diverse team that encourages collaboration and innovation, providing a supportive environment for your career growth. We are committed to your development and will assign projects that help you expand your expertise and take on more complex tasks.
In addition to competitive compensation, we offer a comprehensive benefits package that includes health insurance, retirement plans, and opportunities for professional development. Join us at Esri, where you can make a difference by delivering transformative solutions that empower our customers worldwide.
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