The online car buying experience redefined
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Carvana • Bessemer, AL
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community initiatives. This role requires at least 2 years of customer-facing experience.
You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of customer satisfaction and are eager to contribute to a positive car-buying experience. You are adaptable and willing to work flexible hours, including weekends, to meet the needs of our customers. Your communication skills are strong, allowing you to effectively engage with customers and address their needs. You are a team player who enjoys collaborating with others to achieve common goals. You are ready to embrace the 'Hauler-Life' and make a difference in the automotive retail space.
As a Customer Service Delivery Advocate at Carvana, you will be the face of our company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve addressing customer inquiries, providing information about our services, and resolving any issues that may arise. You will also have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying process. Your commitment to customer satisfaction will be key in building lasting relationships with our clients. You will work in a dynamic environment where your contributions will directly impact the success of our team and the satisfaction of our customers.
Carvana offers a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can progress from $17/hr to $20.25/hr within your first year through our performance-based Careers Not Jobs program, which provides merit opportunities every 90 days. We invest in our team members' success because when you grow, we grow. Our benefits include a supportive work environment, opportunities for advancement, and the chance to be part of a rapidly growing company in the automotive retail industry. Join us and help transform the car-buying experience for customers across the nation.
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