Data Center Operations Technician

Who you are

You are a motivated individual eager to join the AWS Infrastructure Services team as a Data Center Operations Technician. You have a foundational understanding of data center operations and are ready to tackle a variety of infrastructure issues, including hardware, fiber, and networking challenges. Your problem-solving skills will be essential as you become the primary resolver for your support team, gaining valuable troubleshooting experience on different hardware and software cases. You thrive in a collaborative environment, working alongside a diverse team of engineers and specialists to ensure the highest standards of safety and security in data center operations. You are committed to continuous learning and improvement, eager to develop your skills in a fast-paced environment.

Desirable

Experience with AWS services or data center operations is a plus, but not required. A willingness to learn and adapt to new technologies will set you apart.

What you'll do

As a Data Center Operations Technician, you will be responsible for the operation and maintenance of IT infrastructure and hardware in AWS data centers. You will troubleshoot and resolve a range of data center infrastructure issues, ensuring that all systems run smoothly and efficiently. Your role will involve collaborating with software, hardware, and network engineers to address complex problems and implement solutions that enhance operational efficiency. You will monitor systems for performance and reliability, performing routine maintenance and upgrades as necessary. Additionally, you will document issues and resolutions, contributing to the knowledge base that supports your team and the broader organization. Your contributions will directly impact the reliability and performance of AWS services, ensuring that customers have continual access to the cloud infrastructure they rely on.

What we offer

At Amazon, you will be part of a culture that values diversity and inclusion, encouraging bold ideas and empowering you to take ownership of your work. You will have access to ongoing training and development opportunities, allowing you to grow your career within the company. We offer competitive compensation and benefits, along with a supportive work environment that prioritizes safety and well-being. Join us in our mission to keep the cloud running and deliver the highest standards of service to our customers.