Empowering fintech builders with seamless banking solutions
Unit is a leading Banking-as-a-Service platform headquartered in Kips Bay, New York, empowering fintech builders to integrate financial services seamlessly. With a valuation exceeding $1 billion, Unit has raised $169.6 million in funding and serves a growing customer base that includes companies lik...
Unit offers startup equity and a 401(k) plan, a flexible vacation policy allowing employees to take the time off they need, and an unlimited book budg...
Unit's culture is centered around simplifying financial services for businesses, promoting a flexible, white-label solution that allows easy integrati...
Unit • New York Office
Unit is a market leader in embedded finance. We offer ready-to-launch financial services - like banking and capital - and serve millions of end-users across ~100 customers, including Wix, Honeybook, Relay, and more.
We’re repeat founders with technical backgrounds, working hard to build a successful company that we’re proud to work at. Our product moves $40b+ annually and processes 12m+ API calls daily. We’ve raised $160m+ from top investors including Insight, Accel, and 60+ angels.
We are seeking a dynamic and intelligent individual eager to kick-start their career in tech. As an Operations Specialist, you will make an impact from day one by improving our business processes and customer experience, and managing key stakeholder relationships. This position offers a unique opportunity to get broad exposure to the operations of a high-growth startup and will give you a strong foundation for a variety of successful career paths at Unit.
Engaging directly with our customers to understand and resolve their needs
Identifying and escalating product gaps, and ensuring they are successfully resolved
Collaborating with cross-functional teams to streamline and optimize operational workflows
Analyzing data to identify trends and areas for improvement in our services
Participating in special projects aimed at driving innovation within the company
Bachelor’s degree
2+ years of professional experience, preferably in a customer-facing or operational role
Exceptional problem-solving abilities and a proactive mindset.
Strong communication skills, both written and verbal.
Ability to work collaboratively in a team environment and adapt to evolving challenges.
Working at Unit means joining a global team on a mission to create a more equitable financial ecosystem. We’re a fast-growing team of individuals who are passionate about their work, see the big picture and always seek to empower our clients and their end-customers.
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