Solutions Consultant

About mParticle

mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights, and insights to action. Built on top of end to end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more personalized and adaptive experiences is more important than ever.

We at mParticle choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the job

As a Solutions Consultant at mParticle, you will work with both functional and technical customer stakeholders to ensure our customers are successful in onboarding their first-party and third-party customer data using mParticle’s SDKs, APIs, and integrations with cutting edge platforms across the analytics, attribution, marketing automation, and social media domains.

Your work will be meaningful and have a strong impact on mParticle and our clients’ success post-sales. You will have a high degree of freedom in your work, with support from the entire mParticle team, and you’ll interact with some of the best minds in the data technology and marketing.

About the Candidate

The Successful candidate will:

• Support our EMEA based customers post sales 
• Serve as a trusted technical advisor to our customers by providing technical expertise on the mParticle platform and sharing technical best practices
• Project manage customers’ mParticle implementations to ensure timely go-lives
• Evangelize, educate and support customers on data driven use cases and their execution
• Collaborate across mParticle’s product, engineering, sales, and client services functions in orchestrating solutions to customers' use cases
• Author content for the mParticle Customer Knowledge Base and Blog including feature guides and best practices
• Travel as needed to customers 

Is this opportunity right for you? We are looking for candidates who have:

• 4 year undergraduate degree
• 3-5 years client-facing experience as a Solutions Consultant or in technical solutions implementation or technology consulting roles
• Experience collaborating with business and technology stakeholders
• Excellent written and verbal communication skills
• General knowledge of various digital marketing tools: analytics, attribution, ad serving, DMPs, push, social media
• General knowledge of data driven marketing practices: audiences, retargeting, exclusions etc.
• Mobile marketing and technology experience is a huge plus particularly deploying and supporting RESTful APIs & mobile SDKs and performing and supporting customer data integrations
• Based in the United Kingdom

The ideal candidate will/have/be:

• Industry experience is desired, with familiarity in mobile, data-driven marketing and SaaS solutions for marketing.
• Ability to set and execute on priorities within a fun and fast-paced environment.
• Excellent collaborator, with the ability to engage across multiple teams to drive an outcome.
• Desire to be a key player within a strong team focused on exceeding client expectations.

Perks & Benefits 

• We offer a holistic benefits package that includes comprehensive health care coverage, encompassing medical, dental, and vision, fully covered by the company for employees enrolled in our baseline plan. Additionally, we extend cost-effective sharing options for dependents, ensuring accessibility to necessary care for you and your loved ones while maintaining affordability for all. Our commitment to well-being also includes Mental health resources through Modern Health and pet insurance for our furry friends.
• A truly adaptable work setting with flexible time off, 11 paid company holidays, and quarterly mental health reboot days in a 100% remote environment. 
• An ownership culture where individuals receive stock options and can fully participate in mParticle’s success.
• 100% fully paid parental leave for all employees (12 weeks for the birth-parent & 6 weeks for the non-birth parent) and real encouragement to take that time to bond as a family
• Remote work allowance to ensure you’re fully set up for success 

PLEASE NOTE: Our hiring team will only ever reach out to you via an @mparticle.com email address. Any website purporting to be mParticle that isn't hosted at mparticle.com or a subdomain is phishing or a scam. If you believe you've been targeted with a phishing attack centered around a job at mParticle, please contact us at security@mparticle.com.

Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.