The goal of Amazon Transportation is to build a world class Operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. We are looking for creative leaders with a passion for high complex challenges, a knack for problem solving, and the ability to thrive in a fast-paced environment.
Amazon Transportation is looking for a Academy Learning Coordinator. This position will support BB Leadership operations by preparing new hires to be productive and drive standards adoption.
As Learning Coordinator, you will be responsible for leading onboarding and proficiency programs, driving onboarding process standardization and process improvement. You will also perform quality audits and follow up metrics measurement that will drive customer experience and performance improvement within the delivery network.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team.
This position will be based our Amazon Corporate Office in São Paulo, SP, Brazil.
Key job responsibilities
- Create and manage onboarding programs.
- Track new hires operational productivity and guarantee soft skills improvement
- Collaborate with key stakeholders to manage the onboarding plan
- Support network level excellence in six sigma and lean practices through designing and implementing processes, metrics, and the proper usage of systems.
- Leverage Best at Amazon (BAA) practices to drive process improvements, promote best practice sharing, and standardize work routines- Bachelor's degree
- Speak, write, and read fluently in English
- Experience in managing teams
- Experience in project management
- Knowledge of Excel- Bachelor's degree in relevant field of operations
- Experience in content generation
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
