Project Manager, Fraud Operations

Who you are

You have experience in payments, e-commerce, social media, or fintech, specifically in mitigating digital/card-not-present fraud. Your background includes investigating and mitigating card testing and account takeover attacks, showcasing your ability to handle complex fraud scenarios. You are skilled in designing fraud and risk workflows, analyst tooling, and procedural workflows, demonstrating your capacity to create effective processes. Strong proficiency in SQL allows you to analyze data, drive insights, and create dashboards and visualizations that inform decision-making. You thrive in collaborative environments, working cross-functionally to enhance fraud detection and prevention strategies. You are detail-oriented and analytical, with a passion for safeguarding the financial ecosystem.

What you'll do

As a Project Manager in Fraud Operations, you will play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You will conduct deep-dive analyses of merchant accounts, leading cross-functional projects that enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential in developing and enhancing investigative processes. You will collaborate with stakeholders to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions. Your role will involve designing and implementing scalable processes related to fraud analysis, card testing, and account takeover. You will also be responsible for developing metrics to measure the effectiveness of fraud prevention strategies and reporting findings to senior management. Your ability to communicate complex findings clearly will be crucial in driving strategic decisions.

What we offer

At Stripe, you will have the opportunity to work with a team dedicated to making the financial ecosystem safer for everyone. We offer a competitive salary and benefits package, including opportunities for professional development and growth within the company. You will be part of a mission-driven organization that values innovation and collaboration, allowing you to make a meaningful impact in the world of finance. Join us in our mission to increase the GDP of the internet and help businesses thrive in a secure environment.