Transparent financing for modern consumers
Affirm, headquartered in Chinatown, San Francisco, CA, is a leading fintech company specializing in point-of-sale installment loans. With over 21 million consumers and 337,000+ merchants including Shopify, KAYAK, and Walmart, Affirm offers flexible payback options ranging from 3 to 36 months. The co...
Affirm offers a remote-first workforce policy, allowing employees to work from anywhere in their home country. Benefits include 18 weeks of paid paren...
Affirm's culture is centered around transparency and consumer empowerment, with a focus on delivering honest financial products. The company actively ...
Affirm • Remote Canada
Affirm is seeking a Process Excellence Manager to lead complex cross-functional programs and initiatives within their Operations organization. This role requires strong project management skills and experience in designing efficient business processes.
You are an experienced professional with a strong background in process excellence and project management. With a minimum of 5 years in a similar role, you have a proven track record of designing simple and efficient business processes in complex environments. You are data-driven and hands-on, capable of leading cross-functional teams to achieve strategic goals. Your communication skills are top-notch, allowing you to engage effectively with stakeholders at all levels. You thrive in collaborative settings and are adept at managing dependencies across various teams.
Experience in the financial technology sector is a plus, as is familiarity with operational readiness for business changes. You have a knack for developing clear program roadmaps and execution plans, tracking progress against KPIs, timelines, and budgets. Your ability to provide polished, executive-ready communications on program status and outcomes sets you apart.
As a Process Excellence Manager at Affirm, you will lead complex cross-functional programs and initiatives that align with the organization’s servicing strategy and long-term business priorities. You will develop clear program roadmaps and execution plans, ensuring that all initiatives are delivered on time, within scope, and within budget. Your role will involve partnering with senior leaders, product, engineering, and operations teams to ensure that priorities are aligned and that your initiatives deliver measurable business impact.
You will establish strong stakeholder engagement practices, providing clear and concise updates on program status and outcomes. Your ability to track performance against objectives will be crucial in ensuring operational readiness for key business changes. You will also play a key role in planning, coordinating, and overseeing multiple related projects that contribute to Affirm’s strategic goals.
At Affirm, you will be part of a team that is reinventing credit to make it more honest and friendly. We offer a collaborative work environment where your contributions will have a direct impact on our operations. You will have the opportunity to work remotely from Canada, allowing for a flexible work-life balance. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Join us in making a difference in the financial technology space.
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