Your partner in corporate wellness and fitness
Gympass, headquartered in South Village, New York, is a leading employee fitness and wellness platform that connects corporate clients with a diverse range of wellness options, including yoga, pilates, and martial arts. With over 1000 employees and $795 million raised in funding, Gympass serves nume...
Gympass offers a hybrid work structure, a minimum of 25 days of paid time off, and generous parental leave. Employees also receive a home office stipe...
Gympass is dedicated to enhancing employee wellbeing by providing access to a wide variety of fitness options and wellness resources. The company fost...
Gympass • Brazil (São Paulo - Hybrid)
Gympass is hiring a Client Success Strategy Lead to design and optimize global nurture programs for client engagement and retention. This role requires strategic influence and cross-functional collaboration.
You have a strong background in client success and strategy, with experience in designing and optimizing engagement programs that enhance client relationships. You understand the importance of data analysis and operationalizing initiatives to drive meaningful client interactions throughout their lifecycle. Your ability to work cross-functionally and align teams towards common goals is a key strength. You are passionate about workplace wellness and are excited to contribute to a mission that promotes healthier living.
Experience in a global organization is a plus, as is familiarity with wellness or health-related industries. You thrive in environments that value collaboration and diverse perspectives, and you are eager to bring innovative ideas to the table. A strategic mindset combined with a hands-on approach will help you succeed in this role.
As the Client Success Strategy Lead, you will be responsible for designing, scaling, and optimizing global nurture programs that enhance long-term client engagement and retention. You will work closely with various teams to ensure alignment and consistency in client interactions. Your role will involve analyzing data to identify trends and opportunities for improvement, and you will operationalize initiatives that empower client success teams to deliver exceptional service. You will play a pivotal role in shaping the global nurture engine for Wellhub, connecting strategy to execution.
Gympass offers a dynamic work environment where your contributions will have a direct impact on the wellbeing of employees worldwide. You will be part of a team that values collaboration and creativity, and you will have the opportunity to work in a hybrid setting that promotes work-life balance. We are committed to your professional growth and provide resources to help you succeed in your career. Join us in redefining the future of workplace wellness and making a positive impact on the lives of millions.
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