Senior Infrastructure Engineer

Who we are

Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the AI employee. We are founded by ex-Google, Coinbase, Okta executives and serial entrepreneurs. We’ve raised capital from notable investors such as Accel Partners, Naspers, Section32 and a host of prominent Silicon Valley Angels including Sheryl Sandberg (Facebook/Google), Divesh Makan (Iconiq Capital), Jerry Yang (Yahoo), Dustin Moskovitz (Facebook/Asana), David Baszucki (Roblox CEO) and Gokul Rajaram (Doordash, Square, Google).

Our team is a powerhouse of talent, comprising engineers from leading tech companies like Google, Microsoft Research, Facebook, Square/Block, and Coinbase. All our team members hail from top-tier educational institutions such as Stanford, MIT, UC Berkeley, CMU and Indian Institute of Technology. We’re well funded by the top investors and angels in the world. Ema is based in Silicon Valley and Bangalore, India. This will be a hybrid role where we expect employees to work from office three days a week.

Who you are

We are seeking an experienced Infrastructure Engineer to join our growing team and play a pivotal role in designing and building our platform and infrastructure as we continue to scale our product and user base. As a part of our team, you will be working in a dynamic, fast-paced environment to ensure the reliability, scalability, and performance of our systems, while focusing on service architecture and deployment, query optimization, distributed systems, data and machine learning infrastructure, and security and authentication. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting impact.

You will:

1. Partner with product, infra, and engineering teams to architect and build Ema’s next-generation infrastructure platform supporting multi-cloud deployments and on-prem installations.

2. Design and implement scalable, secure, and resilient deployment frameworks for Ema SaaS and enterprise on-prem environments, enabling automated installation, upgrades, and lifecycle management of Ema.

3. Develop and maintain multi-cloud infrastructure pipelines (AWS, Azure, GCP) using Kubernetes, Helm, Terraform, and cloud-native services to ensure seamless and reliable deployments.

4. Build tools and frameworks to automate the provisioning, configuration, monitoring, and upgrade of Ema environments at scale.

5. Design and optimize CI/CD pipelines (GitHub Actions, Cloud Build, etc.) to streamline the release process across environments while improving developer experience.

6. Contribute code and automation scripts (in Python, Go, or Shell) to strengthen infrastructure management and deployment reliability.

7. Ensure observability, scalability, and security across distributed systems by integrating monitoring, logging, and alerting solutions.

8. Collaborate cross-functionally to evolve Ema’s infra architecture, enabling faster deployments, lower operational overhead, and improved platform stability.

Nice to Have

1. Experience designing installers and deployment managers for both SaaS and air-gapped on-prem environments.

2. Strong understanding of container orchestration (Kubernetes) and infrastructure as code (Terraform, Helm).

3. Hands-on experience with automation frameworks (Ansible, ArgoCD, Flux, or similar).

4. Knowledge of service mesh and networking for multi-cloud environments (Istio, Envoy, or similar).

5. Familiarity with monitoring and observability stacks (Prometheus, Grafana, Signoz, PagerDuty).

6. Prior experience in ML Ops or data infrastructure is a plus.

7. Proficiency in Python or Go

8. Exposure to air-gapped deployments, private clouds, or secure enterprise installations.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.

• 5+ years of hands-on experience in Infrastructure, Platform, or DevOps Engineering, with strong exposure to multi-cloud environments

• Strong analytical and problem-solving skills, with a focus on scalability, reliability, and performance.

• Demonstrated ability to work independently and collaboratively in a fast-paced, high-growth environment.

• Experience working with global, cross-functional teams across time zones.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.