The customer communications platform that personalizes engagement
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Intercom • Dublin, Ireland; London, England
Intercom is seeking a Graduate Product Engineer to help build the next generation of AI-first customer service solutions. You'll collaborate with multidisciplinary teams to enhance customer experiences. This role is ideal for recent graduates looking to kickstart their careers in product engineering.
You are a recent graduate eager to jumpstart your career in product engineering. You possess a foundational understanding of engineering principles and are excited about the opportunity to work with AI technologies. You thrive in collaborative environments and are ready to contribute creatively to product development. You are passionate about customer service and understand the importance of delivering exceptional experiences. You are adaptable and willing to learn from experienced engineers while contributing your fresh perspective to the team. You are motivated by the challenge of building innovative solutions that redefine customer service.
As a Graduate Product Engineer at Intercom, you will be part of a dynamic product team that combines design, frontend, and backend engineering. You will work closely with other engineers to build features that enhance the Intercom Customer Service Suite. Your role will involve collaborating on projects that leverage AI to improve customer interactions. You will participate in the engineering process, contributing your ideas and insights to ensure the scalability and availability of the platform. You will have the opportunity to learn from experienced engineers and gain hands-on experience in product development. You will be encouraged to take initiative and propose solutions that align with the company's mission to transform customer service.
Intercom offers a supportive environment where you can grow your skills and career. You will have access to mentorship from experienced engineers and opportunities to work on pioneering projects. The company values creativity and encourages you to contribute your ideas to enhance customer experiences. You will be part of a culture that prioritizes collaboration and innovation, allowing you to make a meaningful impact from day one. Intercom is committed to helping you develop your career in product engineering while working on cutting-edge technology that shapes the future of customer service.
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