About the Role:
At Talkiatry, we believe every clinical visit is an opportunity — for insight, connection, and better care. As the Senior Manager of Operational Programs, you will architect how those moments happen.
Your mission: to make every clinician encounter more efficient, insightful, and impactful — for the patient, the provider, and the business.
You’ll own our Visit Optimization initiatives, the critical function driving operational excellence across our clinical experience. Sitting at the intersection of operations, product, and technology, this role is both strategic and hands-on — setting the direction for how we leverage our EHR as a strategic lever for financial performance, clinical quality, and operational scalability. You’ll define and execute the strategy for how we unlock its full potential.
You’ll operate with a high degree of autonomy — owning outcomes, guiding cross-functional teams, and delivering results that directly shape how Talkiatry scales care.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
