The everything store and cloud computing leader
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Suffolk, Virginia, USA
Amazon is hiring an Operations Manager to lead and develop a team focused on maintaining safety, quality, and performance in their operations network. This role requires strong leadership skills and a focus on data-driven decision-making.
You have a strong background in operations management, with experience leading teams and driving improvements in productivity and efficiency. You are motivated and customer-focused, understanding the importance of maintaining high standards in safety, quality, and performance. You possess excellent analytical problem-solving skills and are comfortable making data-driven decisions to enhance operational workflows. You thrive in a fast-paced environment and are adept at mentoring and motivating both salaried and hourly employees to achieve their best work. You are committed to ensuring that customer expectations are met and exceeded, and you understand the critical components of the operational workflow from first mile to last mile.
In this role, you will lead a team of operations staff, providing support and mentorship to ensure they are engaged and productive during their shifts. You will be responsible for managing safety, quality, and productivity metrics, ensuring that customer delivery promises are met. You will collaborate with other leaders to build and execute productivity plans, conducting forecast reviews and determining productivity requirements. Your role will involve leading large-scope projects that have site and regional impact, driving continuous improvement initiatives, and maintaining a focus on customer satisfaction. You will also play a key role in analyzing operational data to identify areas for improvement and implement strategies that enhance overall efficiency.
Amazon offers a competitive salary range of $91,000.00 - $136,500.00 annually, along with a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, paid time off, and parental leave. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. Join us at Amazon and be part of a team that is dedicated to delivering millions of packages and smiles to customers every day.
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